Frequently Asked questions
What services do you offer?
We offer repair services for forklifts and business docks, as well as sell a wide range of parts for these equipment.
How can I request a repair service?
You can reach out to us by phone or email to schedule a repair service. Our contact information can be found on our website.
Do you provide on-site repairs?
Yes, we provide on-site repairs for forklifts and business docks. Our technicians will come to your location to diagnose and fix the issue whenever possible.
How quickly can you respond to a repair request?
We strive to respond to repair requests as promptly as possible. Depending on the availability of our technicians, we aim to provide service within 24 to 48 hours.
Can I purchase parts from you without using your repair services?
Absolutely! We have a wide selection of parts available for purchase. You can browse our inventory or contact us for specific part inquiries.
How do I find the right part for my forklift or business dock?
Our knowledgeable staff can assist you in finding the right part for your equipment. Please provide us with the make, model, and any relevant specifications, and we'll guide you accordingly.
Do you offer warranties on the parts you sell?
Yes, we offer warranties on most of the parts we sell. The length and terms of the warranty may vary depending on the specific part. Feel free to ask us about the warranty coverage when making a purchase.
Can you ship parts to my location?
Yes, we offer shipping services for parts. We can arrange delivery to your specified address using reliable shipping carriers. Shipping fees may apply.
Are your technicians certified and experienced in repairing forklifts and business docks?
Yes, our technicians are highly trained, certified, and experienced in repairing and maintaining forklifts and business docks. They have extensive knowledge of different makes and models.
Do you offer maintenance plans for forklifts and business docks?
Yes, we offer customized maintenance plans to help you keep your equipment in optimal condition. Regular maintenance can help prevent breakdowns and extend the lifespan of your forklifts and docks.
WHAT ARE YOUR HOURLY PRICES?
We charge $140.00 an hour, Port to Port and $140.00 and hour labor rate. $65 truck rate when going to a location.
who we help!
Whether you operate a warehouse, distribution center, manufacturing facility, or any business reliant on forklifts and truck docks, Lift & Dock Solutions is your trusted partner for all your repair and parts needs. Experience peace of mind knowing that your equipment is in capable hands, and rely on us to deliver superior solutions that keep your operations running smoothly.
